What happens after you sign up.
From the first call to every month after. Tap through it.
Today
A free 15-minute call about your home
You tell us about the flat: where it is, whether it's rented, empty or lived in by family, and what worries you most.
- Your situation, in your words
- The biggest risk we see, and why
- Two or three things you can do yourself this month
- How we'd help and what it costs, only if you ask
Within 24 hours you get a one-page written summary, even if you don't sign.
Day 1
One agreement, signed online
You sign with Saraf Global LLC, our US company, under California law, and pay in US dollars. No power of attorney: a simple authority letter lets us speak to your society and vendors.
- One named manager for your home
- One WhatsApp chat for everything
- Your plan and price in writing
- Leave any time with 30 days' notice
Days 1–7
We take over the running of your home
In the first week we put everything in order, and show you where it stands.
- We write to your society so every bill and notice reaches you and us
- We get your statement of account and clear anything pending
- Every due date set up: maintenance, property tax, utilities
- Keys and a copy of your documents collected
- A full first inspection, with 20 or more dated photos
- Your baseline report: every room, meter and fitting
Every month
Your home, looked after
The work you'd otherwise chase across time zones, done and reported.
- Visits with dated photos (monthly for empty homes, twice a month June to September)
- Every bill tracked and paid on time from your own account
- Rent checked by the 3rd, and tenant TDS tracked
- Repairs with two quotes and your approval first
- A one-page statement by the 7th
- Replies to any message within 24 hours
Every quarter
A full report on your flat
Not “sab theek hai”. A proper report, with at least 20 dated photos.
- Every room: good, needs attention, or urgent
- Leaks and damp: ceilings, windows, bathrooms, under sinks
- Meter readings, with photos
- Dues and payments, with receipts
- Tenant: rent, TDS and agreement dates
- Society notices, and any repairs with quotes
Every year
Ahead of the rains, and of renewals
The things that cost lakhs when they're missed.
- Monsoon prep in May: terrace, windows, drains, plumbing
- After the rains in October: a full damp and termite check
- Renewal or exit decision 60 days before a lease ends
- AGM minutes and special charges, read and explained to you
Promises, in writing.
If a bill we track is ever paid late because of us, we pay the interest. We never hold your money, never sign for you, and never spend without asking.